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WOMEN AND MEN COMMUNICATE DIFFERENTLY. How often do we think about how we are coming across when we talk to colleagues at work, or contribute to a discussion around the boardroom table? Most of us tend to communicate, usually unconsciously, in the way we were brought up to speak. As Deborah Tannen, a professor of […]

IT WAS MANDATED FOR STARBUCKS STORES. DO OTHER ORGANIZATIONS NEED IT AS WELL? This June, I was interviewed on CTV News about my take on the recent closing of all Starbucks Canada 1,100 locations for an afternoon of sensitivity and diversity training. The training followed the closing of more than 8,000 stores in the U.S.

KNOWING YOURSELF IS YOUR GUIDE TO HAPPINESS The North Star remains in a fixed position throughout the course of the night. It is a dependable. While other stars swirl around the night sky, it never moves. It always points toward the north pole – the True North. For this reason, it has been used over

Cynicism has its merits, but a permanent ‘glass half empty’ outlook can be self-fulfilling. I had a client who came in looking for help getting ahead in her business. But her attitude about everything we discussed was so cynical, I could see right away it was blocking her way forward. The question was… could she?

When you think about taking on a new responsibility, don’t leave yourself out of the equation. When I was a child, I loved doing the same thing other kids love to do… Run around the playground, do wild and crazy things with my friends, laugh and shout, play all sorts of silly games. But there

In today’s workforce, women make up 46% of the entry-level group — but only a handful (if any) make it to the C-Suite. When I started working in the 80s, the women’s movement was still very much alive. Gloria Steinem was my model. I remember reading every word of her book like gospel. I participated

Making strategic decisions about which activities to engage in can make the difference between productive work and the “illusion of work.” Taking the right action. Or the next action. Or simply being in action… Is there a difference? If so, what IS the difference? As highly trained professionals, and super go-getters, we’re trained to be

What does Valentine’s Day mean to a single woman with adult children? It’s a wake up call to get my butt (haha, pun intended) into high gear. Time to dust off the cocktail dress and gather my pals for a singles night out. The tip is Talk to Strangers. Who will I meet when I

Have you been sticking to your 2018 goals? This is an easy question to answer in January when most of us are still on track, still hopeful, still geared up for this to be THE year to make it all happen, just as planned at the end of 2017. Will this still be the sentiment

The above symbol, lu, represents a stylisation of the lu character (禄), meaning “prosperity”, “generativity”, “stability”, “firmness” As I settle comfortably into 2018, looking back with gratitude over the past year is a way to feel completion and start my new year powerfully. 2017 was a year of many firsts for the wonderful people I’ve